"Our bookkeeper left us on short notice which left us in a difficult situation at our family owned company. I called our accountants for guidance, they then directed us to BrightBooks. Within 24 hours, [an associate] was in our office helping us get back on our feet. She taught myself and the rest of the staff how to find reports that were needed to process Quarterlies, Sales Tax, and other miscellaneous taxes. With [her] guidance, I was able to feel confident inputting in Quickbooks and researching information. It was not an easy task since we have seven different companies in Quickbooks."